Mell Win Terms and Conditions

These Terms and Conditions constitute a legal agreement between MellWin Casino and the user. By creating an account, users accept these terms in full.

1. General Terms

1.1. MellWin Casino operates under license.

1.2. These terms apply to all services provided through the MellWin Casino website and mobile applications.

1.3. MellWin Casino Online reserves the right to update these terms at any time. Users will receive notification of significant changes via email.

1.4. The English version of these terms prevails in case of translation discrepancies.

2. Account Registration

2.1. Users must be at least 18 years old to register an account.

2.2. Only one account per person is permitted. Multiple accounts will result in closure and forfeiture of funds.

2.3. All information provided during registration must be accurate and complete.

2.4. Users must keep login credentials confidential. MellWin Casino is not responsible for unauthorized account access.

2.5. Accounts inactive for 12 months may be closed. Remaining balances will be returned according to the withdrawal policy.

3. Prohibited Activities

3.1. The following activities are strictly prohibited:

  • Using the service from restricted territories
  • Allowing third parties to use your account
  • Engaging in fraudulent activities
  • Using automated betting systems or software
  • Colluding with other players
  • Money laundering or terrorist financing
  • Abusing bonus offers or promotions

3.2. Violation of these prohibitions results in immediate account termination and forfeiture of funds.

4. Deposits and Withdrawals

4.1. Minimum deposit amount is $10 or equivalent in other currencies.

4.2. Deposits are non-refundable except in cases of technical error.

4.3. Withdrawal requests require account verification.

4.4. MellWin Casino processes withdrawals within 24 hours of approval. Payment provider processing times vary.

4.5. Withdrawal limits apply: $5,000 per day, $20,000 per week, $50,000 per month.

4.6. All deposits must be wagered at least once before withdrawal.

5. Bonuses and Promotions

5.1. Bonus terms and conditions apply to all promotional offers.

5.2. Wagering requirements must be completed before bonus funds convert to real money.

5.3. Maximum bet while playing with bonus funds is $5 or 10% of the bonus amount, whichever is lower.

5.4. Bonus abuse, including creating multiple accounts to claim bonuses, results in account closure.

5.5. MellWin Casino reserves the right to cancel bonuses and associated winnings at its discretion.

6. Game Rules and Betting

6.1. Game rules are available within each game interface.

6.2. Malfunctions void all pays and plays.

6.3. Unfinished game rounds are completed automatically after 90 days.

6.4. MellWin Casino reserves the right to void bets placed on obvious errors or technical faults.

6.5. Return to Player (RTP) percentages are displayed for all games.

7. Responsible Gaming

7.1. MellWin Casino provides tools for responsible gaming:

  • Deposit limits (daily, weekly, monthly)
  • Loss limits
  • Session time limits
  • Self-exclusion options

7.2. Self-exclusion periods: 24 hours, 7 days, 30 days, or permanent.

7.3. Self-excluded accounts cannot be reopened during the exclusion period.

8. Privacy and Data Protection

8.1. MellWin Casino collects and processes personal data according to its Privacy Policy.

8.2. User data is protected using SSL encryption technology.

8.3. Personal information is not shared with third parties except as required by law or for payment processing.

8.4. Users have the right to request their personal data and request corrections or deletion.

9. Complaints and Disputes

9.1. Complaints should be submitted to [email protected] within 14 days of the incident.

9.2. MellWin Casino will investigate and respond to complaints within 10 business days.

9.3. If resolution cannot be reached, disputes may be referred to the Malta Gaming Authority.

9.4. The ADR entity for dispute resolution is eCOGRA.

10. Limitation of Liability

10.1. MellWin Casino is not liable for:

  • Service interruptions or technical failures
  • Loss of data due to system malfunctions
  • Errors in game software beyond our control
  • Indirect or consequential damages

10.2. Maximum liability is limited to the amount in the user’s account at the time of the incident.

11. Intellectual Property

11.1. All content on MellWin Casino is protected by copyright and trademark laws.

11.2. Users may not reproduce, distribute, or create derivative works from site content.

11.3. Game software is licensed from third-party providers and subject to their intellectual property rights.

12. Termination

12.1. Users may close their account at any time by contacting customer support.

12.2. MellWin Casino may terminate accounts for violation of these terms.

12.3. Upon termination, remaining balances will be paid out subject to verification and security checks.

13. Governing Law

13.1. These terms are governed by the laws of Malta.

13.2. Any legal proceedings shall be brought exclusively in Maltese courts.